Forward Thinking Management & Engineering Team
Emond Plumbing & Heating, Inc. prides itself on having created a solid business organization with the structure necessary to support the projects we work on. Our forward-thinking Management Team is focused on the ever-changing market and growing our company for the future. Dedicated Project Managers work directly with customers to make sure their projects run smoothly, and all needs are met. This is reinforced by a friendly, knowledgeable office staff that is the true heart of our business.
Chief Financial Officer
As the Chief Financial Officer of Emond Plumbing & Heating, Inc., Steve is responsible for all accounting and financial reporting systems, as well as financial planning and analysis, cash flow and insurance functions. He joined Emond in 2008. Steve has over 15 years of accounting experience in construction plus 20 years combined experience in manufacturing, distribution, and retail. He has tapped into this diverse accounting background to bring Emond a unique construction management reporting system that allows the leadership team and project managers to more efficiently manage job performances. Steve received a Bachelor of Science in Business Administration from Stonehill College. Outside of work, Steve enjoys spending time with his family, reading, playing guitar and reviewing investment opportunities.
Chief Operations Officer
Chris is a veteran of the Plumbing and HVAC industry with over 25 years’ experience in
Construction Management throughout the New England area, with vast experience in numerous types of projects from conceptual budgeting, to design, estimating, administration, management and commissioning. Project market experience includes; Pharmaceutical, Biotech, Health Care, Hospitals, Institutional, Public Work, Schools, Treatment Plants, High Rise Residential and Mixed Use, Multi-Residential, Federal and State, Commercial, Retail, Restaurants and Office Fit Out. Chris is a graduate of the MCA Institute of Project Management from the University of Texas at Austin, Babson Executive Education - Leadership and Influence, NCCER Certified Project Supervisor and a design degree from New England Institute of Technology. Chris is a proven leader in the construction industry with a history of successful completion of high quality and complicated projects. Outside of work, Chris enjoys spending time with his family. He is an avid skier and enjoys fishing, golfing and traveling.
President & Founder
Donald Emond Jr. is the President and Founder of Emond Plumbing & Heating, Inc. His responsibilities include development and implementation of management operating initiatives as well as supervision of
the company’s three divisions (Construction, Service and Engineering) and three offices (Massachusetts, Rhode Island and Connecticut). Don founded the company over 30 years ago and holds licenses in Plumbing and HVAC in Massachusetts, Rhode Island, New Hampshire and Connecticut. Outside of work, Don enjoys fishing and spending time with his family.
Executive Vice President
Brian has over 30 years of experience in Plumbing, HVAC, Fire Sprinklers and Power Piping in the commercial, industrial, waste to energy and pulp and paper industries. He has a proven track record in construction management, direct sales and the hands-on ability to tackle any project. Brian holds Master licenses in plumbing, HVAC and fire protection in Massachusetts, Rhode Island, Connecticut and Virginia. Brian has been the Lincoln, Rhode Island Plumbing & Mechanical Inspector for over 20 years and a former Chairman of the Rhode Island State Board of Plumbing Examiners. Brian’s success is based on integrity, communication, problem solving and business relations.
Project Management Team
Chris joined Emond Plumbing & Heating, Inc. in 2011 and has over 10 years of experience in the construction industry managing all types of multi-residential plumbing and HVAC projects. He began his career with Emond fabricating and building sheet metal which evolved into positions including Foreman, Shop manager and now Project Manager. Working in both fabrication and field installation environments, Chris has a vast understanding of HVAC and Plumbing projects. In his role as Project Manager, Chris cultivates an environment of teamwork and strategy while overseeing performance and maintaining morale to ensure the project’s success. Chris has an expansive range in the multi-residential field including podium style buildings, mill renovations, and multi-building community projects. Chris has his Unrestricted Master Sheet Metal License and is certified in OSHA 30 and RRP Lead. In his down time, Chris is an avid largemouth bass fisherman and sports fan.
Assistant Project Manager
Donna has been with Emond Plumbing & Heating, Inc. for over 10 years, but has been in the construction industry for over 25 years. She is responsible for managing contracts and other administrative tasks that contribute to the success of the company’s projects. She assists the Project Managers to ensure they have accurate information for their projects, as well as handles RFI’s, Submittals and Change Orders for the preparation, follow up, and completion of each project. Her vast experience in the industry, along with her high level of detail, organizational skills and unique perspective have been instrumental in her role at Emond. Outside of work Donna enjoys spending time with family, friends and her cat, Boss. She enjoys boating, dancing, reading, the beach and any place that is over 90 degrees.
HVAC General Foreman
Mark has been with Emond Plumbing & Heating, Inc. for over 7 years, although he has been in the HVAC industry for over 20 years. In his role as General Foreman, Mark is responsible for supervising crews, as well as managing all aspects of the job-site’s operation, including the maintenance, repair, and installation of various HVAC systems. His ability to solve unique and complex issues allowing him to complete projects on schedule has made him integral to many of the company’s HVAC projects. A “creative thinker”, he is always looking for new ways to move jobs along more efficiently and cost-effectively. Mark is an avid fisherman, dog-lover, motorcycle and craft beer enthusiast. He also loves spending time with family and friends.
Jeremiah G. Jackson
Jr. Project Manager
Jeremiah has been with Emond Plumbing & Heating, Inc. for over 10 years, although he has been in the industry for well over 18 years. He has worked his way through the company, starting with wrapping duct to where he now assists the Project Managers, Estimating Department, and office staff. He enjoys helping with work, projects and employees where needed. Jeremiah is an Ex-Navy (Submariner) and Eagle Scout, and has an Associate’s Degree in Applied Sciences for HVAC+R. Outside of work, Jeremiah enjoys spending time with his wife and two children. He also enjoys the sciences, arts and outdoors.
mark e. Laforce
Mark as been with Emond Plumbing & Heating, Inc. for 10 years, starting out as the Pre-fabrication Manager in the company’s HVAC/plumbing facility. With hard work and dedication, he then advanced to an Estimating/Assistant Project Manager position. Mark continued to establish himself within the company and has been a successful Project Manager for the last 5 years. Mark has over 30 years of experience in the HVAC/Plumbing industry both in the field and managing projects. He holds a Journeyman/Sheetmetal license in RI and holds a Master Sheetmetal license in MA. He is also EPA, OSHA 30 and RRP (Lead Removal) certified. Outside of work, Mark enjoys spending time with family and friends, playing golf, coaching and playing hockey. He also enjoys Indoor and Outdoor designing.
william m. laforce
Project Manager | Estimator
Bill joined Emond Plumbing & Heating, Inc. in September 2018, bringing 35 years of HVAC trade experience with him. He has an Unrestricted Master Sheet Metal License and currently Estimates and Project Managers HVAC work. Bill’s vast knowledge of the HVAC trade includes design, fabrication and installation. He has had the opportunity to work on all types of projects, both small and large scale, which include but not limited to: Exhaust systems, Dust Collection systems, Conventional Heat / AC systems and Ductless systems. Bill believes developing strong relationships and trust with his co-workers creates a great work environment and is the foundation of being successful at what we do. Outside of work Bill enjoys spending time with his family, watching a good movie, sports events and freshwater fishing.
john t. marion
John’s background is in the plumbing and pipefitting trades - he holds RI licenses for both. He entered the project management side of the business twelve years ago in order to expand on his knowledge. In that time, he has managed projects in both the plumbing and HVAC trades ranging in value from $50,000 to $5,000,000. John enjoys hiking, fishing, and playing golf - all activities that allow him to enjoy another personal interest – good cigars!
Plumbing General Foreman
Tom has been in the plumbing industry for over 20 years, starting out in the Navy as a pipe fitter and welder. He has been with Emond Plumbing & Heating, Inc. for most of his career (an impressive 19 years!) designing and fabricating the company’s plumbing systems, including underground waste piping, above ground waste stacks, gas piping, water heaters and shower valves. His expertise is invaluable to the company’s numerous projects. Tom has an Associate degree from New England Institute of Technology. Outside of work, Tom enjoys traveling and spending time with family.
Project Manager | Estimator
A veteran of Emond Plumbing & Heating, Inc. with over 35 years of experience in the Plumbing and HVAC industry, Scott has the knowledge and expertise to provide each customer with a variety of options for their unique project - from a complete design build plumbing or HVAC system to a multitude of value engineering solutions, all keeping within a customer’s budget. He takes the time to understand each customer’s needs and works with the customer to build an appropriate plan for their specific project. Keeping current with best practices and technology for facilities, mechanical and plumbing services, he ensures each customer’s project utilizes state-of-the-art technologies. Outside of work, Scott enjoys spending time with family and friends.
Steve Rawson joined Emond Plumbing & Heating in 2011, beginning his tenure with the company working in the field as a licensed plumber. Steve brings over 20 years of experience in the plumbing industry, working in a wide variety of environments including residential, multi-residential, commercial, service, etc. His background has been instrumental as Steve has progressed through the ranks at Emond, especially in his role as Site Foreman for the last several years, and most recently making the jump to Project Manager. Steve has run point on some of the larger and more complex projects during his time with the company. He takes pride in his relationship with Emond employees as well as General Contractors and other vendors which help to run a smooth job.
Steve holds his Journeyman Plumber’s license and is OSHA 30 certified.
Outside of work, Steve loves spending time with his wife Kim and daughters Bella and Ava. He is also a golf enthusiast and enjoys getting out on the course when he gets the chance.
General Plumbing Foreman
Frank has been with Emond Plumbing & Heating, Inc. for almost 11 years and in the plumbing industry for over 35 years. He worked for a couple of plumbing and heating companies before ultimately joining Emond. Frank carries a Master Plumbing license in Massachusetts. Frank’s long career and extensive experience have made him an invaluable team member – he has run several large jobs during his tenure with Emond. He knows how to maneuver the challenge of coordinating with other trades and understands how they all fit together. Frank knows how to successfully take a project from start to finish. Outside of work, Frank enjoys going to the beach, fishing, and traveling – especially his trips to NH!
Angela Pina joined the Emond team in 2020 supporting the Service Department. Prior to working at Emond, Angela worked at Lifetouch as a finance administrator for 15 years.
Angela works closely with the Service Manager to ensure that the day-to-day operations of the Service Department run smoothly. She is responsible for dispatching service calls, assisting with billing and payroll, and providing customer service to current and new clients. Angela also supports the Accounting and HR Departments with various tasks and projects.
Outside of work, Angela enjoys her dog, reading and being on the pond with her family.
Jen brings over 20 years of experience to the team at Emond Plumbing and Heating, Inc. As the company’s Service Manager, she directs the daily workflow of the service department – managing and dispatching service technicians, as well as providing customer service and sales support. She also oversees all facility maintenance activities, ensuring the safety, security, and maintenance of the building. Jen’s “can do” attitude makes her critical to the company’s operations – she is a dedicated and passionate team player! In her down time, Jen enjoys spending time with family and friends.
Steve has been with Emond Plumbing & Heating, Inc. for over 12 years. He is instrumental to the Engineering Department as a CAD operator and Surveyor for the company. He also lends his skills as a computer technician. Steve began his training in Architecture and Mechanical drafting and received certification in AutoCAD. He spent 9 years in the industry as an electrical engineer, estimator and CAD operator of electrical designs. His talents as a designer and surveyor have been fundamental to the company’s many projects.
Accounts Payable & Receivable
Natalie joined Emond Plumbing & Heating, Inc. in 2014. Natalie started her career as a Certified Nurse’s Aide for 10 years. She then moved on to work as a shipping and receiving clerk, which advanced to a role as Office Manager. Natalie’s extensive background and skills led her to her current role in Accounts Payable. She works with the CFO to handle the financial processing of transactions and vendor relations for the company. She completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. Outside of work, Natalie loves to spend time with family, friends and traveling.
Accounts Payable Clerk
Marie has been with Emond Plumbing and Heating, Inc. since July 2017. Marie started out as a Receptionist but was recently promoted to the company’s Accounts Payable Clerk. She is responsible for supporting the Accounting Department by entering purchase orders and Invoices, resolving any discrepancies, and processing invoices for payment. She also helps to ensure our technicians have the proper attire and PPE at the job sites. In addition, she works closely with the purchasing and service departments to order plumbing and heating materials to complete our various projects. She holds a B.S. from Jacksonville University in Elementary Education. In her spare time, Marie enjoys spending time with family and friends, walking with her dog, traveling, reading and cooking.
Payroll | Marketing | Training
Christy has been with Emond Plumbing and Heating, Inc. since January 2019. Christy is responsible for Payroll and Marketing functions within the Firm. She also manages the training programs held at Emond’s Training Center. Prior to joining the Emond team, she was a Senior Compliance Consultant in the financial services industry for nearly 15 years, and before that, worked at Polaroid for several years in their Marketing department. Christy has an MBA from the University of Massachusetts – Boston, with a concentration in marketing. Originally from Minnesota, Christy has fully transitioned from a Minnesota Vikings fan to a Patriots fan (however, she still roots for the Vikings from time to time!) She enjoys traveling, days at the beach, reading and spending time with family and friends.
Payroll | Employee Benefits
Jen is the payroll and employee benefits coordinator/administrator at Emond Plumbing & Heating Inc. She has been working side by side with her husband Don for over 20 years. She loves her job, co-workers and being part of the “Emond Team”. Jen is more fondly known as the resident chef at the company. The kitchen is commonly referred to as “Jen’s playground” with good cause! From breakfast sandwiches to tantalizing soups and sandwiches, it is a good day when you find Jen cooking in the kitchen! Outside of work, Jen loves to spend time with her husband and two daughters. She loves cooking all types of foods, gardening, working in the yard and enjoying long walks.
Gary has been with Emond Plumbing Heating, Inc. for over 15 years. His duties include purchasing materials and services for all job sites and the fabrication shop. He takes care of the day to day material needs for each project, to ensure material is on site as quickly as possible for the best possible price. Gary is an avid New England Patriots fan and enjoys spending time with his family, especially his grandchildren.
Payroll | Training | HR Associate
Haley has been with Emond Plumbing and Heating, Inc. since October 2021. Haley works as an HR Associate assisting with payroll, training, on-boarding, and any other HR administrative needs. She works closely with her colleagues in developing and implementing the safety programs at Emond. With several years of administrative experience in the Dental Industry, Haley has an ABA and an ACJ from Bristol Community College. Haley loves traveling and participating in vintage speedboat events with her friends and family.
Michelle has been with Emond Plumbing and Heating, Inc. since October 2021. Michelle is the company’s “Welcome Department”. Hers is often the friendly voice you will hear when calling the company or the bubbly personality you meet when visiting the office. She is responsible for various administrative tasks within the company. She also works closely with the purchasing and accounting departments to help enter purchase orders.
Michelle has spent most of her career as an Administrative Assistant. She received her Associates Degree in Business from Fisher College.
Michelle loves being part of the Emond team. In her spare time, she enjoys reading and spending any time she can get near the water. She also loves spending time with her family and fur babies.